Support

We take support seriously. Our team of experienced users and developers are here to help you get the best out of d3, every time.

E-mail Support

Got a question you want answered by email?

support@d3technologies.com

Customer Phone Support

For urgent support enquiries we are available 24/7.

+44 20 7234 9841

Latest Annoucements

v6 HAP codec available for download

11/03/15

New HAP codecs for Mac and PC are now available directly from our download section...

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v4 of HAP codec available for download

24/06/14

The new version of HAP QuickTime Codec for both Windows and Mac OS are now available on the d3 Technologies support centre. HAP is a codec made available in the latest release of d3, r11.2. The latest version is v4. Please visit the download centre on our support pages to get HAP v4....

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d3 r11.2 available for download

12/06/14

d3’s latest software release, d3 r11.2, is available for download for all d3 customers. Key new features have been added to improve visualisation and control, including:

- SockPuppet DMX – for everyone who wants to use d3 but prefers to use a lighting console
- HTML5 – for everyone who wants to add real-time web content directly in their screens (like Twitter feeds)
- Footprints – advanced projector simulation before getting on site now allows you to see projector brightness levels, pixel stretch, light fall off and more
- HAP & HAP-Q – d3 now supports the high-fidelity codec HAP next to DXV. For more detailed information on the new features in r11.2, please visit our r11.2 page...

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Training Events

Basic Training - d3 Technologies, London, UK

25/03/15

Basic Training - Los Angeles, USA

24/03/15

Basic Training - d3 Technologies, London, UK

29/04/15

Basic Training - d3 Technologies, London, UK

27/05/15

Basic Training - d3 Technologies, London, UK

24/06/15

Webinars -

06/04/15
Training Page
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